ppvib Terms and Conditions

These terms and conditions are a legal agreement that applies to the use of the ppvib platform and all its services. By accessing the ppvib website, opening an account, or using any service, you are considered to have fully read, understood, and agreed to comply with these terms.

ppvib is an online entertainment platform that provides casino games, sports betting, and live gaming services. Our platform is secured with SSL encryption technology and operates in accordance with fair play policies.

ppvib is committed to operating transparently and impartially at all times. We believe that creating a fair and safe gaming environment is our primary responsibility. These terms and conditions have therefore been prepared in a way that equally protects the interests of both parties.

2.1 Age and Eligibility Requirements

To participate on the ppvib platform, you must meet the following conditions:

• You must be at least 21 years of age — for those aged 21 and above only.
• You must register under your own identity; opening an account on behalf of someone else or under a fictitious identity is prohibited.
• Each person may open only one account.
• Operating multiple accounts from the same device, IP address, or household is prohibited.

2.2 Registration Process

When opening an account, you must provide accurate and complete information. Providing any false or incomplete information may result in account cancellation and forfeiture of deposited funds. ppvib reserves the right to verify identity at any time.

2.3 Identity Verification (KYC)

For security purposes, ppvib may verify a user's identity when necessary. This process may require a national identity card, passport, or other government-issued documents. Withdrawals may be held until verification is complete.

You are fully responsible for maintaining the security of your ppvib account. Please follow the guidelines below strictly:

• Keep your password strong and unique; change it regularly.
• Never share your login credentials with anyone.
• If you suspect any unauthorized access, contact [email protected] immediately.
• Always log out after using a public or shared device.

ppvib will never ask for your password or banking details via email, SMS, or phone. If you receive any such request, treat it as fraudulent and notify our support team.

4.1 Deposits

The following rules apply when depositing funds into ppvib:

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
• Deposited funds must come from a payment method registered in your own name.
• Deposits via third parties are strictly prohibited.

4.2 Withdrawals

The following conditions apply when withdrawing funds from ppvib:

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be delayed if identity verification has not been completed.

4.3 Anti-Money Laundering Policy

ppvib strictly adheres to anti-money laundering policies. Any suspicious financial transactions will be subject to investigation and the relevant authorities will be notified if necessary.

5.1 Welcome Bonus

ppvib offers new members a 100% bonus on their first deposit of up to ৳20,000. The following conditions apply to this bonus:

• Wagering requirement: 15x (you must wager 15 times the bonus amount).
• The wagering requirement must be met within a specified time after receiving the bonus.
• Each game's specific contribution rate will apply when using the bonus.
• A user may receive the welcome bonus only once.

5.2 General Bonus Terms

The following general conditions apply to all promotional offers and bonuses:

• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement is met.
• ppvib reserves the right to modify or cancel any bonus offer.
• In cases of bonus abuse or fraudulent use, the bonus and any associated winnings will be forfeited.
• A new bonus cannot be claimed while another bonus is active, unless otherwise stated.

5.3 VIP Program

ppvib has three VIP tiers for loyal members. Through regular and active participation, you can advance to a higher tier:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

VIP benefits may change at ppvib's discretion. VIP tier assessments are carried out at regular intervals.

6.1 General Gaming Conditions

The following rules always apply when playing games on ppvib:

• All game outcomes are determined by a Random Number Generator (RNG) and no outside interference is possible.
• If a game is interrupted mid-round due to a technical error, the bet for that round will be considered void and funds will be returned.
• If a game is left incomplete due to a network disconnection, it will be settled according to the system's records.
• The game provider's rules always apply; games supplied by third parties are also subject to the relevant provider's terms.

6.2 Sports Betting

The following conditions apply when betting on cricket and other sports:

• Bets will be accepted at the odds set before the match begins.
• If a match is abandoned or postponed, all bets will be voided and funds will be returned, unless otherwise specified.
• In the event of a dispute over results, the official announcement of the relevant sports authority (e.g., ICC, BPL committee) will be considered final.
• If unusual or suspicious betting patterns are detected on the same event, the relevant bets may be suspended pending investigation.

The following activities are strictly prohibited on the ppvib platform. Violation of these prohibitions will result in immediate account closure and forfeiture of all funds:

• Creating or operating multiple accounts.
• Abusing or manipulating the bonus system.
• Hacking, using bots, or using unauthorized software on gaming software.
• Collusion or unethical arrangements with other players.
• Using the platform for money laundering or illegal financial activities.
• Harassing, deceiving, or attempting to harm other users.
• Assisting minors in creating accounts.
• Exploiting technical vulnerabilities or errors in the platform.

8.1 ppvib's Rights

ppvib reserves the right to suspend or permanently close an account without prior notice in any of the following circumstances:

• If any clause of these terms and conditions is violated.
• If identity verification fails or false information is provided.
• If evidence of suspicious or fraudulent activity is found.
• In accordance with instructions from legal or regulatory authorities.
• If an account remains inactive for an extended period (per policy).

8.2 Voluntary Account Closure

If you wish to voluntarily close your account, please submit a written request to [email protected]. You must complete any pending withdrawals from your balance before the account is closed. Bonuses with incomplete wagering requirements will be cancelled.

ppvib accepts no financial or other liability for the following:

• Losses caused by a user's internet connection issues or device technical failures.
• Delays caused by system errors from third-party payment providers (bKash, Nagad, Rocket, etc.).
• Service disruptions due to natural disasters, cyberattacks, or other unavoidable causes.
• Financial losses arising from a user's gaming — the risk of gaming rests entirely with the user.

For any complaint or dispute, please follow the process below:

1. Step One: Contact the support team via 24/7 live chat or by emailing [email protected].
2. Step Two: The support team will investigate the complaint within 48 hours and provide an initial resolution.
3. Step Three: If you are not satisfied with the initial resolution, you may request a review at a higher level.
4. Final Step: The decision made by ppvib will be considered final.

In the event of a dispute, game logs, transaction history, and system records will be used as evidence. Attaching relevant information and screenshots when submitting a complaint will help speed up the investigation.

ppvib firmly believes in responsible gaming. We want all our members to enjoy games in a safe and balanced environment. This service is for those aged 21 and above only.

• Stay within your budget; do not place more bets in the hope of recovering money you have lost.
• Never think of gaming as a way to earn income.
• If problematic gaming behaviour is identified, you can set deposit limits or self-exclusion yourself.
• For more details, visit our Responsible Gaming page.

If you notice any signs of problematic gaming, contact the support team immediately. Our team is always ready to help you.

ppvib reserves the right to partially or fully modify these terms and conditions at any time. For significant changes, we will publish a notice on the website. However, it is the responsibility of all users to check this page regularly to stay updated.

If you continue to use the ppvib platform after updated terms and conditions are published, you will be considered to have accepted the revised terms. If you do not agree with the new terms, please submit a request to close your account.